Fit Note /Sick Note Change
There is a change to the way that you get a Fit Note/Sick Note following a hospital admission. Historically when you are in hospital you would have been issued with a sick note for the time that you have been an in-patient only and then if you needed further time to recover and weren't fit for work following your discharge then you would have to contact your GP to issue another one. This has now changed. From 1st February 2019 Derriford Hospital should now issue a sick note for the length of time you should take to recover before returning for work. This has been given a bedding in period so at the moment the GP can still issue one if you aren't given one on discharge.
From 1st April 2019 the GP will no longer be able to issue a sick note for patients that have been discharged from hospital. If you are discharged without a sick note and you need one you will need to contact the PALS Team at Derriford on 01752 439884 or 01752 432564 or you can email them at plh-tr.PALS@nhs.net. They will then contact the discharging doctor to issue you with a sick note.
Change of Opening Hours
Our opening hours are changing from the 1st April 2019.
Currently we are open from 8:30am - 6:00pm. Our new hours will be 8:00am - 6:00pm. Telephone calls will still be taken until 6:30pm and these will be taken by the Out of Hours service from 6:00pm and directed appropriately.
This means that it will be possible to book a telephone call back appointment from 8:00am.
Please note that the Dispensary will continue to open at 8:30am.
Practice Manager for Oak Tree Surgery and Pensilva Health Centre
Weather News - Update
Pensilva Health Centre will re-open for emergencies only from 2pm - 6pm this afternoon (Friday 1st February 2019). We fully expect to be open as usual on Monday 4th February 2019.
Practice Manager for Oak Tree Surgery and Pensilva Health Centre.
Due to the adverse weather conditions yesterday, 31st January 2019, the decision was made to close Pensilva Health Centre at around 4.15pm to reduce risk to our patients coming to the surgery and also to ensure that the staff stayed safe. The health centre remains closed this morning and this will be reviewed shortly.
Practice Manager for Oak Tree Surgeryand Pensilva Health Centre.
A word of thanks
The Partners would like to thank Catherine Pickstone for her 22 years of service to the Practice. Catherine has been a much loved and highly regarded member of the Practice Team over that time.
Having successfully enabled the merger with Oak Tree Surgery Catherine has moved on to pastures new and we wish her every good fortune for the future and her travels. Catherine will be greatly missed.
We are delighted to welcome Gemma Wright as Strategic Practice Manager and we will be appointing an Operations Manager, who will be the main point of contact for patients, shortly.
In the meantime, department leads will be pleased to help you with any queries related to their departments.
We are aware of a recent letter being sent out from a company called Pharmacy2U. We would like to inform our patients that this is not sent from the surgery, is not due to the merger and certainly is not endorsed or approved by us.
The blue and white colouring of the literature, which contains the NHS logo, makes it look like an official NHS leaflet but this is not the case. They are not part of your surgery, your local pharmacy, but are a distance internet only company.
We would like our patients to have a choice but hope you continue to support the services of your surgery or local pharmacy in order to keep these services available.
Oak Tree Surgery reached an agreement with Pensilva Health Centre and took over the running of this practice from 1st January 2018.
Patients at Pensilva Health Centre have continued to have a doctor and to benefit from good local care at its surgery. The Practices have been running independently since then but working together to achieve our common aims of creating a resilient and future proof service and providing high quality health care to all of our patients.
The Partners would like to merge the patient lists, GMS contracts and IT systems to allow easier working across both sites in the interests of improved patient care in July 2018. We have prepared a patient leaflet which provides further information and FAQs. Your feedback is important to us and if you wish to comment, there is provision in the leaflet for you to do so.
Merger of Oaktree and Pensilva